FAQs

• Hearing loss refers to a reduced ability to hear sounds in one or both ears. It can be mild, moderate, severe, or profound, and may occur suddenly or gradually over time. Some people are born with hearing loss, while others develop it later in life.
• There are three main types of hearing loss:
  • Conductive hearing loss: Caused by problems in the ear canal, eardrum, or middle ear.
  • Sensorineural hearing loss: Caused by damage to the inner ear or auditory nerve.
  • Mixed hearing loss: A combination of both.

• Common Causes of Hearing Loss
  • Aging (presbycusis)
  • Loud noise exposure
  • Ear infections or fluid buildup
  • Earwax blockage
  • Head or ear trauma
  • Ototoxic medications
  • Genetic conditions
  • Illnesses such as meningitis or Meniere’s disease

• Many people don’t realize they’re experiencing hearing loss because it often develops gradually.
• Here are some common signs:
  • Constantly asking people to repeat themselves
  • Struggling to hear in noisy environments
  • Turning the TV or radio volume up too high
  • Avoiding conversations or social situations
  • Feeling fatigued after trying to listen
  • Ringing in the ears (tinnitus)
• If any of this sounds familiar, it’s important to seek professional evaluation

• Untreated hearing loss can lead to a range of complications, including:
  • Social withdrawal
  • Difficulties within a work or professional environment
  • Depression or anxiety
  • Cognitive decline
  • Falls and balance issues
  • The sooner hearing loss is identified, the better the outcomes — especially with the help of hearing aids, cochlear implants, or other interventions.

Yes. Therapy can strengthen the voice, improve clarity, and reduce strain, helping older adults speak more confidently and be better understood.

No, you do not, If you have been in consultation with an ENT or Doctor about your Speech or Hearing Difficulties, we will work collaboratively with them

Yes, we are a cash-based practice however we charge Medical Aid rate therefore you are able to claim back

This can be because of numerous factors, most commonly due to wax build up or blocking. Check your wax guard or book your hearing aid in with us for a full service where we can assist

• Hoarseness or breathy voice
• Vocal fatigue
• Loss of voice
• Vocal nodules, polyps, or cysts
• Muscle tension dysphonia
• Spasmodic dysphonia
• Presbyphonia (age-related voice changes)
• Parkinson’s disease or neurological voice disorders
• Professional voice concerns (e.g., singers, teachers)

We stock a wide range of hearing aids from different companies, we match the hearing best suited to you taking into account all aspects such as type of hearing loss, type of hearing aid and financial resources.

Hearing aid brands that we work with include:

• Phonak
• Widex
• Oticon
• Signia
• Hansaton
• Unitron

• Daily/Weekly: Basic cleaning (e.g. removing wax)
• Every 6 months: Professional cleaning and check-up, offered in house at Cape Clarity
• Annually: Hearing test and full device service

Yes, untreated dysphagia can lead to:

• Aspiration pneumonia
• Malnutrition
• Dehydration

• Sometimes. In cases like stroke, improvement is common.
• In progressive conditions, therapy aims to maintain function and safety rather than cure
• It is very patient and client specific, depending of their individual difficulties and needs